FAQs
Frequently Asked Questions
Got questions? We've got answers! Here are the most common questions from busy moms like you.
ORDERING & PAYMENT
Q: What payment methods do you accept?
A: We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Shop Pay for easy checkout.
Q: Is it safe to shop on your website?
A: Absolutely! We use secure SSL encryption to protect your personal and payment information.
Q: Can I modify or cancel my order after placing it?
A: We process orders quickly (within 2-3 business days), so please contact us immediately at shreemartinezray3@gmail.com if you need to make changes. We'll do our best to help!
SHIPPING
Q: How long does shipping take?
A: Orders are processed within 2-3 business days, then standard shipping takes 5-7 business days. Expedited shipping (2-3 days) is also available.
Q: Do you offer free shipping?
A: Yes! We offer FREE standard shipping on all orders over $75.
Q: Do you ship internationally?
A: Currently, we only ship within the United States.
Q: How can I track my order?
A: Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to track your package anytime!
SIZING & FIT
Q: How do I know what size to order?
A: Each product page includes a detailed size chart. Most of our pieces run true to size, but we note if something runs large or small in the product description.
Q: What if the size doesn't fit?
A: No problem! You can return or exchange any item within 30 days. Just contact us at shreemartinezray3@gmail.com and we'll help you get the right size.
Q: Are your clothes true to size?
A: Yes, most of our pieces run true to size. We note in the product description if something runs large or small.
RETURNS & EXCHANGES
Q: What's your return policy?
A: We offer easy 30-day returns. Items must be unworn, unwashed, and in original condition with tags attached. See our full Returns & Exchanges policy for details.
Q: Who pays for return shipping?
A: You're responsible for return shipping costs unless the item arrived damaged or defective.
Q: How long does it take to get a refund?
A: Once we receive and inspect your return, we'll process your refund within 5-7 business days.
PRODUCT CARE
Q: How do I care for my items?
A: Most of our pieces are machine washable! Check the product description for specific care instructions. We recommend washing in cold water and tumble drying on low to keep your pieces looking great.
Q: Do your clothes wrinkle easily?
A: Many of our pieces feature textured or wrinkle-resistant fabrics—perfect for busy moms! We note this in the product descriptions.
ABOUT OUR BOUTIQUE
Q: Who is BeautybyShree Boutique for?
A: We're for busy moms who want to feel comfortable, confident, and put-together without spending hours getting dressed. Every piece is chosen with real life in mind.
Q: Where are you located?
A: We're an online boutique based in the United States, serving busy moms across the country.
STILL HAVE QUESTIONS?
We're here to help! Email us at shreemartinezray3@gmail.com and we'll get back to you within 24 hours.
Because you deserve answers as quickly as you need them.
